Proper Home Care SMS Privacy Policy

SMS Communication Consent Policy

Proper Home Care is committed to protecting your privacy and complying with all federal and carrier regulations regarding SMS communications. We only send text messages to individuals who have clearly opted in.

By opting in, you agree to receive SMS messages from Proper Home Care regarding:

• Home care inquiries and consultations
  
  
• Appointment reminders and scheduling updates
  
  
• Service-related communications and customer support
  
  
• Occasional notifications about caregiving resources
  
  

How We Collect SMS Consent

You may provide consent through:

• Website Contact Form – Our publicly accessible form includes an optional SMS opt-in checkbox and disclosure of SMS terms. (properhomecare.com/contact)
  
  
• Verbal Consent – You may grant SMS consent during a phone or in-person conversation. This is documented in our system.
  
  
• Email Consent – You may also confirm consent via email using clearly written instructions.
  
  
• Inbound Messaging – If you text us first, we may reply and continue that conversation in compliance with conversational messaging rules.
  
  

We never share or sell contact information, and we do not obtain consent via third-party sources or lead lists.

SMS Details and Your Rights

• Our SMS number is 888-227-3308
  
  
• Message and data rates may apply based on your carrier and plan
  
  
• Messaging frequency may vary
  
  
• To opt out, reply STOP at any time
  
  
• For help, reply HELP or visit https://properhomecare.com
  
  

View Our Policies:

• Privacy Policy
  
  
• Terms of Service